EXECUTIVE ASSISTANT/ Trợ lý Điều hành

• Provide direct support to the General Manager (GM) in the daily operations and management of the five-star hotel.
• Manage the GM's calendar, including scheduling meetings, conferences, and other business appointments.
• Prepare reports, presentations, correspondence, and other documents as required by the GM.
• Perform administrative and secretarial duties, including handling correspondence, emails, and document filing in an organized manner.
• Coordinate communication between the GM and hotel departments, business partners, guests, and other stakeholders.
• Attend meetings, take minutes, and follow up on action items arising from the GM's decisions and directives.
• Assist the GM in maintaining professional relationships with business partners and VIP guests.
• Ensure strict confidentiality of all information and documents related to the GM and hotel operations.
• Carry out other administrative and executive support duties as assigned by the GM.

• Competitive salary package commensurate with qualifications and experience, with 100% salary during the probation period.
• Eligible for Service Charge in accordance with hotel policy upon hotel opening and commencement of operations.

Learning & Career Development

• Clear career progression opportunities and long-term career growth within Hyatt Hotels Corporation.
• Access to continuous learning and development programs to enhance professional expertise, leadership capabilities, and career advancement.

Hyatt Global Experience & Privileges

• Up to 12 complimentary room nights annually at participating Hyatt hotels worldwide, subject to program terms and conditions.
• Exclusive room and dining discounts through Hyatt's Associate, Family & Friends programs.

Insurance & Well-being

• Full participation in Social, Health, and Unemployment Insurance based on 100% of salary in accordance with Vietnamese labor law.
• International healthcare insurance for associates and eligible family members, subject to position and benefit eligibility.
• Housing support for associates relocating from outside Quang Ninh Province, based on position level and hotel policy.

Work Environment & Culture

• Opportunity to join the pre-opening team of an international five-star hotel and contribute to shaping its culture, operations, and guest experience from the very beginning.
• A diverse, equitable, and inclusive workplace where every associate is valued, respected, and empowered to thrive.

• Minimum 2-4 years of experience as an Executive Assistant or similar role in a hotel environment.
• Excellent English communication skills, both written and verbal.
• Strong interpersonal, organizational, and administrative skills.
• Proficient in Microsoft Office applications and scheduling tools.
• Ability to handle confidential information with professionalism and discretion.
• Well-organized, detail-oriented, and able to work independently in a dynamic environment.
• Preferably under 40 years old.

Application Documents: Please submit an updated CV highlighting your relevant experience, skills, key achievements, expected salary, and earliest availability date. Relevant degrees, certifications, and professional qualifications should also be attached (if available).

Hyatt Regency Ha Long Bay sincerely appreciates your interest in joining our team. Only shortlisted candidates will be contacted. Applications not selected for the current vacancy will be kept on file and considered for future career opportunities within the hotel."