Restaurant Manager (Wine Bar)

We are looking for an experienced and passionate Restaurant Manager to lead the operations of our wine bar concept. We are seeking an expatriate candidate with a strong background in hospitality, excellent leadership skills, and a good understanding of the Ho Chi Minh City dining scene, particularly the Thao Dien market and expatriate community.

Job Description:

• Oversee the daily operations of the wine bar and ensure smooth service execution.

• Lead, supervise, train, and motivate front-of-house staff to deliver exceptional guest experiences.

• Maintain high standards of service, cleanliness, and operational efficiency.

• Build and maintain relationships with regular guests and develop customer loyalty.

• Handle guest feedback and resolve complaints professionally and promptly.

• Manage reservations, seating arrangements, and special events.

• Monitor sales performance and work towards achieving revenue targets.

• Control labour costs, operating expenses, and inventory levels.

• Coordinate with suppliers and assist in managing wine and beverage stock.

• Provide staff training on wine knowledge, service standards, and upselling techniques.

• Organize wine tastings, promotional activities, and community engagement events.

• Identify market trends and opportunities within the Ho Chi Minh City and Thảo Điền hospitality scene.

• Prepare operational reports and provide recommendations to management.

• Ensure compliance with company policies, hygiene standards, and local regulations.

Report to: Owners/ General Manager

• Please send your application to: hr at mekongmerchant.com
• Alternatively, you may contact us directly via Phone/Zalo: 0396 196 701 (Ms. Chi) for more information.

• Only shortlisted candidates who meet the job requirements will be contacted for an interview.
• Submitted application documents will not be returned.