SPA - Spa Therapist

As a Spa Therapist, you will be responsible for performing the following tasks to the highest standards:

Spa Treatments

- Perform Spa treatments in accordance with Resort standards.

- Deliver body treatments, massages, and wellness therapies.

- Prepare treatment rooms before each appointment.

- Ensure treatment equipment and supplies are ready for use.

- Maintain treatment quality and consistency.

Guest Experience

- Welcome guests in a warm and professional manner.

- Conduct guest consultation prior to treatments.

- Personalize treatments according to guest needs.

- Ensure guest comfort throughout the treatment.

- Handle guest feedback professionally and report concerns to the Spa Supervisor.

Spa Operations

- Review daily treatment schedules and appointments.

- Maintain treatment rooms in a clean and organized condition.

- Replenish Spa products, linen, and guest amenities.

- Report equipment faults and maintenance issues promptly.

- Support the smooth operation of the Spa.

Product Knowledge & Retail

- Promote Spa treatments and wellness programs.

- Recommend suitable retail products to guests.

- Maintain knowledge of Spa products and ingredients.

- Support departmental retail sales objectives.

- Provide professional after-treatment recommendations.

Teamwork & Administration

- Complete treatment records accurately.

- Assist with inventory control and stock replenishment.

- Work closely with Spa Reception, Spa Associates, and other departments.

- Participate in departmental meetings and training.

- Perform other duties assigned by the Spa Supervisor.

Health, Safety & Compliance

- Follow Resort policies and Spa operating procedures.

- Maintain the highest standards of hygiene and sanitation.

- Ensure treatment rooms comply with health and safety standards.

- Protect guest privacy and confidential information.

- Participate in emergency and safety procedures.

• Working 5.5 days per week.
• Full salary and service charge provided during the probation period.
• Competitive salary, with staff accommodation or transportation allowance provided.
• Full benefits including insurance, annual leave, and holiday bonuses.
• Relocation support and annual home visit benefits.
• Annual Leave: 12 days of annual leave, with 1 additional day added each year.
• Employee Birthday: one paid day off and birthday gift.

A Spa Therapist serving WorldHotels is always working on behalf of our guests and with fellow Associates. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Education:

Diploma or Certificate in Massage Therapy, Beauty Therapy, Spa Therapy, or a related field.

Professional Spa certifications are preferred.

• Working experience:

Previous experience as a Spa Therapist in an international resort, hotel, or wellness centre is preferred.

Fresh graduates with professional Spa qualifications are encouraged to apply.

• Professional knowledge and skills:

Knowledge of body massage, body treatments, and wellness therapies.

Knowledge of Spa products and treatment techniques.

Good understanding of hygiene and safety practices.

Excellent guest service and communication skills.

Basic retail and upselling skills.

• Attitude and behaviours:

Passionate about wellness and guest care.

Professional, friendly, and service-oriented.

Positive attitude with strong attention to detail.

Well-groomed in accordance with Resort standards.

Team player with a commitment to continuous learning.

• Language proficiency

Basic spoken English.

Additional language skills are an advantage.

• Other skills

Physically fit to perform Spa treatments throughout the shift.

Able to work flexible shifts, weekends, and public holidays.

Good time management and organizational skills.

Ability to remain calm and professional under pressure.

• Apply now: careers[a còng]worl********************
• Hotline: 0383******
• Address: 152 Tran Hung Dao Street, Cua Lap Duong To Hamlet, Phu Quoc Special Zone, An Giang Province, Vietnam