Bar supervisor tại Al ghalia

6/2016 → 1/2018 (1 năm 7 tháng)

Bahrain, manama

Supervise and train bartender staffs, resolve staff conflicts. Daily financial reporting. Create signature beverage and stays schedule. Inventory and order business supplies daily. Work with marketing team on campaign to create event and promotion. Assist manager outlet with costing and inventory tasks. Handle in-person guest complaints.

Assistant manager tại Gallery21

12/2017 → 12/2019 (2 năm )

Bahrain, Manama

Supervise service and bar staffs. Improve staff performance through training, attention to detail and empathetic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Responsible for guest billing and settling payment disputes. Admin tasks as needed including bookings, check-ins, answering phones, responding to email and social media inquiries.

Titos vodka competition in Bahrain

10/2019

Runner up of titos vodka competition mixsologist