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Từ 3 đến 5 năm
Giám sát
8 - 12 triệu
Tiếng Anh (Khá)
5 sao
Ẩm thực
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
TAY DO UNIVERSITY
BACHELOR - Đại học
2011 → 2015
Kĩ năng
| Teamwork | |
| Giao tiếp | |
| Kỹ năng nghiệp vụ. |
Kinh nghiệm làm việc
RESTAURANT SHIFT LEADER tại JW MARRIOTT INTERNATIONAL PHU QUOC EMERALD BAYRESORT AND SPA
12/2017 → 5/2019 (1 năm 5 tháng)
Phú Quốc
• Inspects dining tables and work areas for cleanliness . • Cooperating with the host/hostess to seat patrons and assign wait staff to tables . • Greets guest and shows them to dining tables. • May suggest entrees, dinner courses, and wines to guests. • Communicated with guests on regular basis and ensured that they are satisfied . • Identified all demanding guests and informed restaurant manager for the same. • Served all food and beverage as per hotel standards and within the required time . • Provided all customers efficient service at all times & cooperated with staff members for same . • Training new staff in food service technique and restaurant procedures . • Managing customer concerns and complaints about staff using conflict resolution skills . • Providing excellent customer service to set a good example for staff. • Assisted all restaurant managers and organized various events to keep up the morale . • Evaluated the wine list and provided consultation in pairing to all clients . • Maintained a neat and clean restaurant area at all times . • Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: Possesses sound knowledge of food & beverage, up selling and availability of menu items. • With the assistance of the Restaurant Manager establishes bar stock for operating supplies to ensure the smooth operation of the department. • Organizes rosters for department with the assistance of Restaurant Manager. • Attends all briefings and training sessions as scheduled.
ASS.WAITER DINNING ROOM tại CARNIVAL CRUISE LINE - CARNIVAL DREAM SHIP - CARNIVAL FASCINATION
6/2019 → 3/2020 (8 tháng)
US
_ To Study/Learning all Guests Menus ( Dining Room & Room Service ). _ To Study & follow USPH standards _ To Consistenly give service that exceeds the expectations of our internal guests . _ Follow dining room standarts at all times . _ Weekly training classes to prepare them for Carnival College . _ To Ensure their assigned station is setup to company standart for each meal time. _ To Ensure their assigned station & pantry is clean , & all sanitation procedures meet USPHrequirements . _ To Service & clear each meal to guests , & offer hot & cold beverage service throughtoutthe meal , as per company procedure . _ To provide bread , sauces & additional services throught meal service , as per companyprocedure . _ To Ensure buffet table set up as per company standart , & maintained throughtout mealservice . _ To Perform as per schedule all duties for Crew parties . _ To follow garbage separation procedure & all other envirionmental issues on board . _ To train & prepare for the position in Carnival College .



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