Quản Lý Bộ phận Tiền sảnh tại Khách sạn Regalia Gold Nha Trang

12/2022 → 4/2024 (1 năm 4 tháng)

Nha Trang

- Trains, cross – trains, and retrains all front office personnel - Participates in the selection of front office personnel - Evaluates the job performance if each front office employee - Maintains working relationships and communicates with all departments - Erifies that accurate room status information is maintained and properly communicated - Resolves guest problems quickly, efficiently, and courteously. - Updates group information. Maintains, monitors, and prepares group requirements - Relays information to appropriate personnel - Reviews and completes credit limit report.Works within the allocated budget for the front office - Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.

Front Office Manager tại REGALIA GOLD HOTEL

12/2022 → 4/2024 (1 năm 4 tháng)

Vietnam