I am an experienced Property Services Supervisor with a strong foundation in property management and customer service, currently contributing to the efficient operations at Phu Hung Thinh. With extensive expertise managing large residential complexes, I specialize in overseeing subcontracted services, enhancing resident satisfaction, and optimizing operational procedures. My previous roles include customer service positions at Oakwood & PMC, where I refined my skills in issue resolution, operational efficiency, and maintaining high service standards both of Hospitality and Property Management. I bring strong interpersonal skills, operational management capabilities, and a commitment to delivering superior service in every role I undertake. I am passionate about creating positive resident experiences and continuously seeking to improve operational excellence. Some of my hobbies are reading, singing, travelling and finding a quiet spot at coffee shops.