With over 25 years of experience in hospitality and operations management, coupled with my deep passion for delivering exceptional service and creating innovative guest experiences, I am confident in my ability to contribute to the success of your organization. Throughout my career, I have developed and honed the skills necessary to manage high-pressure environments, lead diverse teams, and exceed expectations in luxury settings. My experience includes overseeing complex operations for 5-star resorts, luxury residences, and high-profile clients. Notably, I was honored with the Fairmont Corporate Leader of the Year Award in 2011, a testament to my dedication and results-driven approach. Currently, I reside in Vietnam with my family, where I have established strong roots and a deep appreciation for the local culture. My unique combination of international expertise and local knowledge positions me well to seamlessly align with your vision and operational needs. Additionally, my entrepreneurial endeavors, such as founding Surakshaa Yoga, highlight my commitment to well-being, a value that resonates strongly in today’s health-conscious market. Key highlights of my qualifications include: - Spearheading the opening of Mount Alverno Luxury Resorts in Canada, managing every facet of operations and staffing. - Executive level experience with Fairmont Hotels and Resorts and receiving the Leader of the Year Globally. - Leading large, multicultural teams in luxury hospitality, achieving top rankings in guest satisfaction and operational excellence. - Founding and managing a Yoga Alliance-certified yoga school in Vietnam, integrating holistic well-being into modern lifestyles. I bring a meticulous eye for detail, a natural ability to anticipate needs, and a passion for creating bespoke experiences that leave a lasting impression. I am confident that my dedication to excellence and adaptability in high-profile environments align perfectly with the standards of your organization. I would be honored to bring my expertise and commitment to your team. I look forward to the opportunity to discuss how my skills and experiences can contribute to the success of your organization. Thank you for considering my application. I am available at your convenience for an interview and can be reached at (+84) 396229327 or via email at ibrahim.chaz@gmail.com. Warmest Regards, Chaz Ibrahim