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NGUYỄN ĐỨC DUY
10 Lượt xem hồ sơ
Nam, 09/07/1964, 62 tuổi
279/43 Huỳnh Văn Bánh, phường 11, quận Phú Nhuận, thành phố Hồ Chí Minh
Cập nhật: 01/07/2026
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Trên 20 năm
Tổng giám đốc/ Giám đốc
12 - 20 triệu
Tiếng Anh (Khá)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
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Kinh nghiệm làm việc
F&B Manager tại DONG KHANH HOTEL
2/2001 → 6/2006 (5 năm 4 tháng)
Việt Nam
- Developing and assuming key management responsibilities. Participate in all leadership activities such as meetings, training, ... - Conducting the management of operations including guest service standards, department management, meeting participation, cost control and overall profitability, budgeting and forecasting, policies and procedures implementation and enforcement. - Assisting marketing and up-selling techniques to promote restaurant services and to maximise overall revenue. - Overseeing the different functions of the food and beverage areas including banquets, restaurant, room service and bar at different times within the hotel. Help plan, coordinate and execute special events. - Monitoring and assessing product quality and service. - Monitoring and developing team member performance including providing supervision, conducting counselling and evaluations, delivering recognition and reward with annual and mid-year appraisals with team members under your responsibility. Recruiting, interviewing, training team members. - Ensure compliance with health, safety, sanitation, and alcohol awareness standards - Assist other departments wherever necessary and maintain good working relationship. Sales & Marketing Manager - Lead the hotel in the achievement of annual business and market plan objectives. - Recruit, manage and lead sales team and provide effective training, feedback, development and motivation for sustainable business growth. Maintain sales staff by orienting and training employees. Make training documents for Sales team such as product knowledge, price, marketing activities, ... - Provide leadership, guidance and assistance relating to execution of Marketing and Sales functions. Actively participate in the sales process via customer meetings and other relevant events. - Strongly build up a new direct sales force for room occupancy, restaurant catering, and Mooncake brand. Maximise all conference and events revenue opportunities. Identify sales opportunities by indentifying customer requirements. Perform After-sales -services and pay key accounts a regular visit. - Maintain and develop Mooncake brand up to a higher scale. Support mooncake agents through clear and efficient processes in order to providing excellent customer service, agent satisfaction. - Understand the competitive marketplace with monthly sales article analysis; manage expenses within allocated budget to each and every department in charge. - Direct coordination of cross-selling, joint marketing initiatives including agency contact, media planning and hotel communications. Assistant General Manager - To present the Food and Beverage Rooms, and Sales and Marketing function in the Management Team. To carry out other reasonable duties and responsibilities as assigned. - To conduct regular communications meetings and ensure that department briefings and meetings are effective and conducted as necessary. Ensure the smooth and efficient running of all operational aspects. - To conduct regular training and review the hotel monthly training plans. To make sure that all standards are implemented. - To handle all guest complaints in a courteous and efficient manner to make sure problems are solved satisfactory. - To use multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as expectations of the guest. To work closely with other members in a supportive and flexible manner, focus on overall success of the hotel.
CEO tại SAIGON DONG HA HOTEL
7/2006 → 1/2011 (4 năm 6 tháng)
Việt Nam
- Responsible for overall business performance and people including Sales performance, Marketing activities, Finance & Staffing... Coordinate and manage the day-to-day operations of the hotel. - Conduct regular tours of the hotel and make recommendations for changes, monitor all standards of the hotel to ensure they are in place and enforced. - Hold regular briefings and weekly operation meetings with the HOD team to discuss operational challenges and opportunities and to improve and maintain an excellent communication flow; meet on a regular basis with all managers, supervisors and non- management employees. - Meet with Human Resources Manager to review staff request, disciplinary situation, and hotel employee. - Develop constantly Hotel Culture in that employees contribute all their enthusiasm for the growth of the company. - Research and build Business Model. Create business strategies to achieve the objectives. - Support, motivate, coach and lead subordinates to complete duties, achieve objectives and enhance their competency through skills training and follow-up. - Build up and update procedure of all departments for running well. - Control budget of each cost center and overall company actively by participating in all areas of hotel operation, review the daily revenue report and the monthly profit and loss statement, analyze results and take action when necessary. - Control all capital expenditures on a timely basis, monitor and review daily revenue reports
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