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* Blue Bay Mui Ne Resort & Spa – Phan Thiet city – Viet Nam 02/2015 until 07/2017 Position: F&B Manager ➢ This is a 4 stars Resort with 72 rooms and 13 Bungalows. Blue Bay resort have 02 restaurants are Moon Light restaurant is next to Reception station and Moon Light is Next to the beautiful beach. ➢ Job description: + Handles guest comment and complaint, ensure follow up + Develops strong relationship with guest with the aim of gaining their loyalty + Ensure the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome + Steers and promotes all the F&B point of sale + Ensure that all information is duly passed on to the applicable departments + Organizes and supervises the preparation of points of sale according to activity forecasts and production information + Ensures the brand's reference standards are properly applied + Ensures that sales materials are of goods quality and ensures that pricing is in the line with strategy + In conjunction with the head chef, prepares the menu, organizes purchases and updates cooking instructions + Plans changes in the menu, sets price and organizes the work for the day in coordination with the Head Chef + Be responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance + Assures resort management cover early mornings, evenings weekends and on bank holidays + Prepares the commercial action plan for the department and ensures Is familiar with all resort's services and inform guests about them to encourage + Analysis guest's comment and implements any corrective actions as required + Launches and deploys marketing initiatives in the local area in order to increase revenue + Works in close collaboration with the sales department to ensure high standards of services and satisfaction for meeting customer + Adapts department organisation as required and manages headcount for optimum "prime cost" + Draws up, implements and ensures that internal checks and carried out + Supervises purchasing for restaurant, manages stocks + Checks inventories that have been carried out + Ensures that food and beverages cost comply with requirements defined by the resort and the brand + Assist in collating and update training manuals for all positions in F&B + Ensures staffs hygiene and professional appearance is maintenance + Attend training, meetings and briefing as required + Make reports as requested by General Manager fully

- Mong muốn tìm một công môi trường làm việc nhiều thử thách, áp lực cao và đẳng cấp - Sẵn sàng làm việc xa nhà - Mức lương phù hợp để phấn đấu mọi lúc