Spa Receptionist/ Nhân viên Lễ tân Spa

Laguna (Vietnam) Co., Ltd

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Enhances guest recognition at all times by addressing guests by name and interacting them on a professional level. • Always offers an alternative if a requested service is unavailable. • Always visible to guests by being present at the reception desk. • Be fully conversant with Banyan Tree Spa services and facilities in order to be able to make helpful recommendations, and to be able to up-sell Spa services and Spa products. • Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards. • Accepts and accurately record all guest bookings for Spa service in accordance with departmental procedures. • Ensure that all cashiering functions are carried out in accordance with hotel’s accounting procedures. • Accepts responsibility for, and to show initiative in decision making when handling minor guest objectives, in order to enhance guest satisfaction. • Refers major guest objections to immediate superior to prevent further guest dissatisfaction

Quyền lợi được hưởng

• Competitive salary • Attractive benefits • Accommodation, transportation, meals and uniforms provided • General insurance provided for inpatient medical treatment • Outpatient medical treatment claims • Opportunity to attend various professional training courses • Opportunity for promotion and transfer within the group • Opportunity to experience at Hotels and Resorts belonged to Banyan Tree Group

Yêu cầu công việc

• Degree or diploma in Hotel Management or equivalent • Good interpersonal skills required. Interacts principally with colleagues and occasionally with guests • Ability to work under pressure • Highly customer oriented and result driven • Strong sense of commitment and of unquestionable integrity • Thorough understanding of business • Good English language skills

Yêu cầu hồ sơ

1.Updated English CV 2. Other related certificates if any

Spa Receptionist/ Nhân viên Lễ tân Spa

Chức danh Ngày kết thúc Mức lương
Không có tin tuyển dụng nào trong gian.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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