Warming greetings to you! I am Nhung Ngo, a service-oriented Guest Experience Executive with 3 years of hospitality experience and a stellar guest satisfaction record. I am passionate about managing guest experiences, adept at responding quickly to guest needs, using effective communication between departments, working in coordination with hotel staff and management at all times. I am also able to function well in high-stress environments with professionalism and courtesy. Working in hospitality has changed my life and myself positively. Therefore, I am looking forward to working in a professional environment in which I can enrich my skills and knowledge and contribute positively to the journey of creating long-lasting memories. If you find me to be a good asset to your team or you are curious about my story, please don't hesitate to contact me.