General Manager on Pre-Opening tại Danang Golden Bay

1/2017 → 6/2018 (1 năm 5 tháng)

Đà Nẵng

- Creates an operating environment that assures consistent guest satisfaction. - Ensure that each criterion in hotel internal regulations, standards of operation etc. are communicated, understood, achieved and maintained by hotel staff. - Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan. - Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations. - Maintains an appropriate level of community public affairs involvement. - Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures. - Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. - Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. - Deals with the general public, customers, employees, union and government officials with tact and courtesy. - Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running follow SOP had prepared.

Assistant to Chairman/ General Manager tại Rosa Alba Resort

1/2019 → 11/2020 (1 năm 10 tháng)

Phú Yên